At Electronitech Direct, we strive to provide you with the best shipping options, no matter where you live. Our goal is to ensure that you receive your purchases in a timely manner and in excellent condition.
Shipping Carriers
We use the following major carriers to ship items:
- UPS
- FedEx
- USPS
In select areas, we may also use these other carriers to ship items:
- OnTrac
- Lone Star Overnight (LSO)
- Deliv
- Shipt
- Roadie
Shipping Cost
Shipping cost is calculated on a “per order,” “per item” or “per pound” basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.
Title to Products
Purchases of product through electronitechdirect.com are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier’s delivery to your ship-to address, and Electronitech Direct is not responsible for any loss, theft or damage after delivery.
Shipping Timing
You can see each product’s estimated arrival date on the product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided.
Factors Affecting Arrival Date:
- Shipping Destination ZIP Code: Entering your shipping destination ZIP code can result in greater accuracy for your estimated arrival date.
- Processing Time: Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date.
- Replacement Eligibility: If for some reason you don’t receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.
PO Box Addresses
Please note that based on size, weight, or supplier restrictions, some products cannot be shipped to, or may be delayed when shipped to, a PO box address. If you stipulate a PO box as the shipping address for one of these items, you will see a shipping alert in your cart, where alternative options will be provided.
Return Shipping
To return your product, you should mail your product to: 6050 Shallowford Rd., Unit 23861, Chattanooga, TN 37421 AFTER obtaining an RMA from customer service.
Return Shipping Costs:
- Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Shipping Time: Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- Trackable Shipping: If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Information
For any questions or concerns regarding shipping, please contact us at:
Electronitech Direct Address: 6050 Shallowford Rd., Unit 23861, Chattanooga, TN 37421 Phone Number: 423-227-0038 Email: [email protected]
Thank you for shopping with Electronitech Direct. We appreciate your business!